1. Introduction
Welcome to PostGenix AI. These Terms & Conditions govern your access to and use of our website, inquiry forms, consultations, and AI automation services. By accessing our website or engaging with our services, you agree to these Terms.
2. Services Provided
PostGenix AI provides AI automation strategy, AI voice agents, workflow automation, AI chatbots, CRM and lead systems, WhatsApp automation, and custom AI agent development. Specific deliverables, timelines, fees, and responsibilities are defined in a separate proposal, statement of work, or service agreement.
3. Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised date. Continued use of our website or services after changes are posted means you accept the updated Terms.
4. Client Information and Access
You agree to provide accurate, complete, and current information when submitting an inquiry or working with us. If a project requires access to third-party tools, accounts, data, CRM systems, communication channels, or automation platforms, you are responsible for ensuring that you have the right to provide that access.
5. Privacy Policy
Our Privacy Policy explains how we collect, use, store, and protect personal information. It forms part of these Terms and is available at privacy-policy.html.
6. User Conduct
You agree not to misuse our website or services, attempt unauthorized access, submit false or harmful information, interfere with website operation, or use our services for unlawful, abusive, deceptive, or unauthorized purposes.
7. Intellectual Property
All website content, brand assets, designs, copy, workflows, frameworks, and materials created by PostGenix AI remain the property of PostGenix AI or its licensors unless otherwise agreed in writing. Client-owned data and materials remain the property of the client.
8. Third-Party Services
Our solutions may connect with third-party platforms such as CRM systems, communication tools, AI providers, telephony systems, automation platforms, analytics tools, and payment or scheduling services. We are not responsible for third-party outages, pricing changes, policies, data handling, or service limitations.
9. AI Output and Automation Responsibility
AI systems can produce inaccurate, incomplete, or unexpected outputs. We design systems with reasonable safeguards, testing, and optimization, but clients are responsible for reviewing AI outputs, approving business-critical workflows, and complying with laws and platform rules that apply to their business.
10. Fees, Payments, and Project Scope
Fees, payment milestones, refunds, revisions, support periods, and scope limits are governed by the written proposal or agreement accepted by the client. Work outside the agreed scope may require additional fees and timelines.
11. Termination
We may suspend or terminate access to our website or services if these Terms are breached, if required by law, or if continued service creates operational, security, legal, or reputational risk. Client project termination terms are handled by the applicable written agreement.
12. Disclaimer and Limitation of Liability
Our website and general materials are provided for informational purposes. To the maximum extent permitted by law, PostGenix AI is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from use of the website or services.
13. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the courts having appropriate jurisdiction in Noida, Uttar Pradesh, India, unless a separate written agreement states otherwise.
14. Contact Us
For questions about these Terms, contact PostGenix AI at hello@postgenix.ai. Phone: +91 6399381515. Based in Noida, India, serving clients across India, US, AU, UK & EU.