1. Introduction
PostGenix AI respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, submit an inquiry, communicate with us, or use our services.
2. Who We Are
PostGenix AI is an AI automation agency based in Noida, India, working with clients across India, US, AU, UK & EU. For privacy questions, contact us at hello@postgenix.ai.
3. Information We Collect
We may collect identity and contact information such as first name, last name, work email, phone number, company name, company website, role, company size, budget range, and project details submitted through our forms. We may also collect technical information such as IP address, browser type, device information, pages visited, and interaction data.
4. How Information Is Collected
Information is collected when you complete a website form, email or call us, book a consultation, engage our services, or interact with our website. Some technical information may be collected automatically through hosting logs, analytics tools, cookies, or similar technologies.
5. How We Use Your Information
We use information to respond to inquiries, assess automation opportunities, schedule consultations, prepare proposals, deliver services, operate and secure our website, improve our marketing and user experience, comply with legal obligations, and protect our rights and business operations.
6. Legal Basis and Consent
Depending on your location, we process information based on consent, legitimate business interests, contractual necessity, or legal obligations. By submitting information through our website, you consent to being contacted about your inquiry and related PostGenix AI services.
7. Data Sharing
We do not sell personal information. We may share limited information with trusted service providers who help us operate our website, manage email, analytics, CRM, scheduling, automation systems, hosting, or client delivery. These providers are expected to handle information securely and only for authorized purposes.
8. International Transfers
Because we work globally and may use cloud-based service providers, your information may be processed or stored in countries outside your own. We take reasonable steps to ensure appropriate safeguards are used when information is transferred internationally.
9. Data Security
We use reasonable technical and organizational safeguards to protect information from unauthorized access, misuse, loss, alteration, or disclosure. No online system can be guaranteed completely secure, but we work to keep our systems and processes appropriately protected.
10. Data Retention
We retain personal information for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion where applicable by contacting us.
11. Your Rights
Depending on applicable law, you may have rights to access, correct, update, delete, restrict, object to, or request a copy of your personal information. To make a request, email hello@postgenix.ai.
12. Cookies and Analytics
Our website may use cookies or similar technologies to improve performance, understand visitor behavior, and support marketing or analytics. You can adjust browser settings to refuse some cookies, although parts of the website may not work as intended.
13. Third-Party Links
Our website may include links to third-party websites, tools, or social platforms. We are not responsible for the privacy practices, content, or security of those third-party services.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of the website after changes are posted means you acknowledge the updated policy.
15. Contact Details
For privacy questions or requests, contact PostGenix AI at hello@postgenix.ai. Phone: +91 6399381515. Based in Noida, India.